What’s happening?

You’ve probably felt it. The eye rolls. The “we don’t do that here.” The group chat energy shift when the youngest and oldest team members clash. That tension is real—but it’s not because one generation is “lazy,” “rigid,” or “chronically online.”

What’s underneath the tension?

Most organizations try to fix this with

  • Communication coaching

  • Culture-building games

  • Or worse… mandatory social events

At QuakeLab, we approach cross-generational communication as a systems challenge.

So what actually works?

✔️Start with stories ✔️Normalize friction ✔️Build shared agreements ✔️Design for difference

What you can do right now:

  • Use the mini worksheet with your team during a staff meeting.

  • Ask: “What would make cross-generational communication easier for all of us?”

  • Or bring in QuakeLab for a deeper dive.

Want the full experience? Fill out the form below to get in touch and book our 90-minute workshop or self-guided toolkit: “Generations at Work: Slack wars and landlines”